The report found that there were issues where call takers did not properly assess the vulnerability of some callers.

The Emergency Call Answering Service was unable to handle calls between 1am and 2.15am.

An outage meant calls had to be diverted to a regional centre that did not have access to the Dublin automated system

The Garda Commissioner yesterday issued an apology to the victims who had their 999 calls cancelled.

The new centre is due to start work this month.

The ECAS is responsible for answering 112 and 999 emergency calls and texts within the State.

This year over the 24 hours of Good Friday, the centre processed a total of 379 calls.

Around 25,000 calls are handled each year in the Munster centre.

A pilot scheme is currently underway with three major mobile networks.

The Connacht star is firmly in the role of impact player for Ireland.

Shaun Scandle had fitted lights and a siren to his car.

Communications Minister Denis Naughten says ambulances are now reaching houses quicker.

Mothers and babies are all doing well.

The workers say that they want to be paid a Living Wage.

Over 80% of union members at the call centres balloted in favour of industrial action earlier this month.

Workers at the BT / Conduit’s Navan call-centre are to go on strike for 12 hours tomorrow.

The woman’s son rang Liveline and the ambulance arrived a few minutes after he spoke on the radio.

The company charged with running 999 call centres, Conduit Global, says it has improved working conditions for staff.

Over the next four years, 16 new fire stations will be constructed.

They say that they have “waited 33 years and 10 months” for the submission.

Also, Laurent Koscielny saving an accordion factory and an embarrassing case of mistaken identity.

The AGM for Ireland’s Chief Fire Officers will discuss the latest technology, staffing, and responding to 999 calls.

He didn’t want to ruin the coat by attempting to cut her out of it.

“Previously on AMC’s Breaking B…”

Irish Water Safety, the coast guard and gardaí have renewed their appeal for people to be extra vigilant when in the water.

The unhappy fan later apologised.

Rescue services call for warning signs to alert motorists to ice and snow-laden roads over Sally Gap.

Police are searching for the partner of Tia Sharp’s grandmother in connection with the case and have warned that he should not be approached.

Police had received a call from a young girl saying her mother was lying on the kitchen floor and she couldn’t get out of the house.

In tonight’s fix: Downgrades for France – and difficulty for us? Plus: yet more rows over septic tanks, victory for workers at La Senza, and every presentation you’ve ever seen…

Only half of people who present themselves in hospital suffering from a heart attack arrive by ambulance says the Irish Heart Foundation, which has urged people to call 999 if they feel unwell.

Police in Wales were very surprised to discover the identity of a late-night caller this week…

“It ain’t a nice road but you don’t expect someone to nick your snowman”, said the Kent resident.