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#Complaints
# complaints - Monday 6 January, 2020
Irish Rail introducing measures to deal with reservations not appearing over pre-booked seats
Customers have expressed frustration at their reservation name or number not appearing above the seat they have booked.
# complaints - Sunday 5 January, 2020
11 gardaí investigated for bullying following HR complaints in 2019
Statistics on bullying and harassment in the force were released under FOI laws.
# complaints - Friday 3 January, 2020
Nursing home complaints: Allegations of abusive staff and unexplained injuries
The allegations are contained in documents released to TheJournal.ie under the Freedom of Information Act.
# complaints - Tuesday 24 December, 2019
'I expect more from you': Letters of complaint sent to the Taoiseach called on him to drop Verona Murphy
Leo Varadkar admits that the Verona Murphy controversy has caused reputational damage to Fine Gael.
# complaints - Saturday 21 December, 2019
'Abysmal' forecasting and 'embarrassing' alerts: The complaints sent to Met Éireann in 2019
Some people took offence that the North isn’t included in forecasts, while others hit out at the new website.
# complaints - Sunday 15 December, 2019
RTÉ 'committed' to improving Player after complaints about 'frustrating' and 'unusable' service
Viewers had issues watching the Rugby World Cup and other programmes.
# complaints - Wednesday 11 December, 2019
Multiple senior gardaí under investigation for alleged bullying and harassment
Official complaints were lodged against these members in the last six months.
# complaints - Wednesday 4 December, 2019
'A volatile and dangerous situation': Passengers file complaints about security staff on the Luas
Earlier this year, footage emerged of altercations involving passengers and Luas security staff.
# complaints - Monday 11 November, 2019
Met Éireann blames media for 'over-sensationalising' Storm Lorenzo after receiving complaints
Some people accused the national weather forecasting service of unnecessarily scaring the public.
# complaints - Saturday 2 November, 2019
Council warns National Children's Hospital contractor about working hour breaches on site
One local councillor says local residents feel “under siege” from the constant construction work near their homes.
# complaints - Tuesday 15 October, 2019
Bus Éireann received more than 12,200 complaints from customers last year
This represents 0.04% of the number of people who travelled on the service that year.
# complaints - Tuesday 1 October, 2019
Ciara Kelly calls for Medical Council reform after 'vexatious' complaints over HPV vaccine support
The Medical Council said that upcoming legislation will reform the complaints process.
# complaints - Tuesday 24 September, 2019
Three complaints about RTÉ Prime Time's report on transgender issues rejected by BAI
One complainant argued the programme was “harmful to transgender people”.
# complaints - Friday 6 September, 2019
Two complaints against online bank upheld over offensive use of word 'bulls**t' in ad campaign
Complainants considered references to the word to be offensive and unnecessary.
# complaints - Thursday 5 September, 2019
Toyota hybrid campaign falls foul of ad watchdog after misleading cost-saving claim
No indication was given in the advertisement that the amount of money saved by purchasing the car was variable.
# complaints - Tuesday 3 September, 2019
'They feel there's an unreasonable effort to control them': Watchdog concern over HSE treatment of people with disabilities
In 2018, 206 complaints or concerns were received by Confidential Recipient for Vulnerable Persons.
# complaints - Sunday 1 September, 2019
Topless teens, sexual harassment and aerosol flamethrowers: Dart users' complaints to Irish Rail
A new text alert system for complaining about anti-social behaviour on the service was launched this month.
# complaints - Sunday 25 August, 2019
Lenders expected to row back after rebuke from ombudsman over tracker mortgage complaints
Ger Deering this week revealed 500 complaints could be impacted by banks’ use of time limit clauses.
# complaints - Thursday 22 August, 2019
Nursing home complaints: Allegations of sexual assault and unexplained injuries
The allegations are contained in documents released to TheJournal.ie under the Freedom of Information Act.
# complaints - Monday 19 August, 2019
Banks use time limit to challenge tracker mortgage complaints to Ombudsman
Ombudsman Ger Deering said up to 500 customers could be affected by these challenges.
# complaints - Thursday 18 July, 2019
Bad smells at waste sites led to hundreds of complaints to the EPA last year
The complaints were outlined in EPA’s industrial and waste licence enforcement report, launched today.
# complaints - Wednesday 26 June, 2019
Sunday Business Post ad about 'young and dynamic team of journalists' was ageist, watchdog rules
A complaint about a radio ad for the newspaper was made to the ASAI.
# complaints - Monday 24 June, 2019
'A massacre of nature': How members of the public alerted the government to out-of-season hedge cutting
A selection of complaints was released under the Freedom of Information Act.
# complaints - Wednesday 15 May, 2019
Garda did not investigate rape complaint despite being reminded 15 times
The case was detailed in GSOC’s latest annual report.
# complaints - Monday 13 May, 2019
RTÉ received 31 complaints about a mannequin giving birth on the Late Late Show
The simulator is used by RCSI medical students to prepare them for the real-life labour ward.
# complaints - Wednesday 8 May, 2019
Superintendents reject Gsoc claim they could be accused of cover-ups in investigations of gardaí
Gsoc chairperson Judge Mary Ellen Ring said An Garda Síochana runs the risk of undermining public trust in the force.
# complaints - Sunday 28 April, 2019
Driving testers accused of being 'rude', 'condescending' and 'inappropriate' in complaints to RSA
Complaints include drivers being told to disregard speed limits and testers getting into shouting matches.
# complaints - Thursday 25 April, 2019
Tayto fall foul of ad rules for Facebook posts encouraging excessive consumption
One of the offending posts featured a sharing pack of Mighty Munch and a message from a “sound spud” who said he would not be sharing.
# complaints - Wednesday 17 April, 2019
Ross O'Carroll Kelly column did not 'promote negative hatred' towards English people - Press Ombudsman
A complaint against The Irish Times’ column, published in February, was not upheld.
# complaints - Thursday 11 April, 2019
Air Corps members tried to warn superiors about Lisa Smith's radicalisation Exclusive
They were accused of bullying her.
# complaints - Sunday 17 March, 2019
Ten complaints made against senior garda in four-year period Exclusive
The station in question is facing what has been described by multiple sources as a “serious morale” problem.
# complaints - Wednesday 20 February, 2019
Over 200,000 people have been through JobPath, but only 11,000 have held down jobs for over a year
Minister for Social Protection Regina Doherty says the government has a legally binding contract with the operators that it must honour.
# complaints - Thursday 7 February, 2019
Gucci 'deeply' apologises and pulls 'blackface' jumper from stores
The jumper was priced at $890.
# complaints - Wednesday 23 January, 2019
RTÉ receives more than 500 pieces of feedback over Prime Time programme about transgender issues
The programme examined the growth in the number of young people seeking to change gender.
# complaints - Friday 28 December, 2018
Driving an unregistered car and overcharging: Increase in number of complaints about taxis
The most common complaints were about driver behaviour and issues with fares.
# complaints - Wednesday 26 December, 2018
'Pessimistic' alerts and Dublin bias among complaints sent to Met Éireann in 2018
It was an eventful year for Irish forecasters – but the public weren’t always happy with their predictions.
# complaints - Wednesday 14 November, 2018
'People die when lessons aren't learned': Report criticises HSE failure to address patient complaints
Just 10 of 36 recommendations in a 2015 report have been fully implemented.
# complaints - Sunday 11 November, 2018
84 complaints from Direct Provision residents so far this year
Direct Provision centres are temporary accommodation facilities for people who come to Ireland and present as asylum seekers.
# complaints - Sunday 21 October, 2018
Lost documents and damaged marriage certs: The things that get people angry at the Passport Office
In the first six months of this year, the office received more than 500,000 applications.
# complaints - Saturday 13 October, 2018
Homeless accommodation: Staff complaints detail racial abuse, drug use, threatening behaviour
New documents reveal complaints by staff in emergency accommodation to the homeless providers in Dublin.
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