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Dublin: -1°C Sunday 11 April 2021

#Complaints

# complaints - Thursday 21 December, 2017

'When are you going to bring in the army to drive the buses?': Complaints made during Bus Éireann strike
# Dear Minister
From TheJournal.ie
# Dear Minister

'When are you going to bring in the army to drive the buses?': Complaints made during Bus Éireann strike

Dec 21st 2017, 6:00 AM 11,971 Views 25 Comments

Commuters were affected by three weeks of industrial action earlier this year.

# complaints - Monday 11 December, 2017

Multiple allegations of sexual and physical abuse against disability care staff
# UNSOLICITED Information
From TheJournal.ie
# UNSOLICITED Information

Multiple allegations of sexual and physical abuse against disability care staff

Dec 11th 2017, 12:05 AM 27,755 Views 30 Comments

The concerns are all raised in documents released by Hiqa (the Health and Quality Authority) to TheJournal.ie under the Freedom of Information Act.

# complaints - Wednesday 29 November, 2017

Complaints made to RTÉ about Panti Bliss trailer before Six Nations rugby and the Angelus
# Queen Of Ireland
From TheJournal.ie
# Queen Of Ireland

Complaints made to RTÉ about Panti Bliss trailer before Six Nations rugby and the Angelus

Nov 29th 2017, 6:01 AM 45,424 Views 61 Comments

Both complaints were rejected by the BAI.

# complaints - Thursday 2 November, 2017

First 'fitness to teach' hearing due to take place next week
# Misconduct
From TheJournal.ie
# Misconduct

First 'fitness to teach' hearing due to take place next week

Nov 2nd 2017, 5:18 PM 24,809 Views 16 Comments

About 25 complaints are currently being considered by the Teaching Council.

# complaints - Monday 30 October, 2017

Guns, drunken melees, and pest infestations - living in emergency accommodation in Dublin is no joke
# Housing Crisis
From TheJournal.ie
# Housing Crisis

Guns, drunken melees, and pest infestations - living in emergency accommodation in Dublin is no joke

Oct 30th 2017, 12:05 AM 18,445 Views 86 Comments

Three months’ worth of complaints to the Dublin Regional Homeless Executive suggest conditions in the capital’s emergency accommodation are fraught.

# complaints - Saturday 21 October, 2017

Ombudsman rejects complaint that Defence Forces member was subjected to 'bullying, intimidation and harassment'
# Complaints
From TheJournal.ie
# Complaints

Ombudsman rejects complaint that Defence Forces member was subjected to 'bullying, intimidation and harassment'

Oct 21st 2017, 7:15 AM 11,091 Views 21 Comments

The case is included in the Defence Forces Ombudsman annual report for 2016.

# complaints - Friday 20 October, 2017

'Unless the government allocate funds... there is no easy solution': Irish Rail responds to overcrowding complaint
# Commuters
From TheJournal.ie
# Commuters

'Unless the government allocate funds... there is no easy solution': Irish Rail responds to overcrowding complaint

Oct 20th 2017, 6:15 AM 11,903 Views 43 Comments

A customer care representative said that more funding was needed to reduce overcrowding.

# complaints - Wednesday 18 October, 2017

Dublin Airport second runway dispute: State argues there is no 'right to an environment' in Constitution
# Dublin Airport
From TheJournal.ie
# Dublin Airport

Dublin Airport second runway dispute: State argues there is no 'right to an environment' in Constitution

Oct 18th 2017, 6:15 AM 17,607 Views 0 Comments

Friends of the Irish Environment claim the proposed runway will lead to increases in Ireland’s greenhouse gas emissions.

# complaints - Tuesday 10 October, 2017

The Charleton Tribunal has finished its hearings about Garda Keith Harrison
# Disclosures Tribunal
From TheJournal.ie
# Disclosures Tribunal

The Charleton Tribunal has finished its hearings about Garda Keith Harrison

Oct 10th 2017, 6:15 PM 12,284 Views 0 Comments

The complaint against Garda Keith Harrison was made under section 102 of the Garda Siochana Act, relating to gardaí causing serious harm or death.

# complaints - Saturday 7 October, 2017

Complaints over high-pitched mosquito alarm on O'Connell Street
# Mosquito Alarm
From TheJournal.ie
# Mosquito Alarm

Complaints over high-pitched mosquito alarm on O'Connell Street

Oct 7th 2017, 12:05 AM 27,591 Views 28 Comments

DCC has received complaints around the noise which comes from an office building.

# complaints - Sunday 24 September, 2017

Behaviour of staff top reason for complaints about maternity services at Portlaoise
# Freedom Of Information
From TheJournal.ie
# Freedom Of Information

Behaviour of staff top reason for complaints about maternity services at Portlaoise

Sep 24th 2017, 6:05 AM 21,886 Views 38 Comments

Half of the complaints were about staff behaviour and three were about the care received.

# complaints - Monday 4 September, 2017

RTÉ receives 203 complaints over controversial Late Late Show map
# 26 Counties
From TheJournal.ie
# 26 Counties

RTÉ receives 203 complaints over controversial Late Late Show map

Sep 4th 2017, 4:30 PM 87,540 Views 200 Comments

RTE’s Late Late Show used a map of Ireland without Northern Ireland on Friday.

# complaints - Tuesday 29 August, 2017

Dented luggage and cancelled flights: Irish airlines are getting the most complaints from European consumers
# Complaints
From TheJournal.ie
# Complaints

Dented luggage and cancelled flights: Irish airlines are getting the most complaints from European consumers

Aug 29th 2017, 4:27 PM 19,480 Views 21 Comments

More than any other industry, a European body recieved the most complaints about Irish airlines.

# complaints - Tuesday 15 August, 2017

Taxi driver fined after passenger forced to keep window open because of 'extremely dirty' car
# Rising Complaints
From TheJournal.ie
# Rising Complaints

Taxi driver fined after passenger forced to keep window open because of 'extremely dirty' car

Aug 15th 2017, 7:36 PM 68,251 Views 47 Comments

There’s been a 25% rise in complaints about taxis in the first six months of this year.

# complaints - Monday 14 August, 2017

'Hello, I'm in the Dáil': TDs to be banned from making calls in the chamber
# Beep Beep
From TheJournal.ie
# Beep Beep

'Hello, I'm in the Dáil': TDs to be banned from making calls in the chamber

Aug 14th 2017, 12:33 PM 7,932 Views 16 Comments

TDs will still be allowed use social media while in the Dáil chamber.

# complaints - Monday 7 August, 2017

'Snot-nosed, hostile, passive aggressive': Complaints about staff at Dublin welfare offices
# Benefits
From TheJournal.ie
# Benefits

'Snot-nosed, hostile, passive aggressive': Complaints about staff at Dublin welfare offices

Aug 7th 2017, 12:05 AM 71,332 Views 92 Comments

Details of complaints were released to TheJournal.ie under the Freedom of Information Act.

# complaints - Monday 31 July, 2017

EasyJet passenger allegedly punched by an airport worker in Nice
# France
From TheJournal.ie
# France

EasyJet passenger allegedly punched by an airport worker in Nice

Jul 31st 2017, 1:13 PM 18,709 Views 36 Comments

The flight the passenger was due to fly on was delayed for hours.

# complaints - Friday 28 July, 2017

There's been a surge in complaints about Irish 'influencers' plugging products
# Backlash
From TheJournal.ie
# Backlash

There's been a surge in complaints about Irish 'influencers' plugging products

Jul 28th 2017, 12:05 AM 31,996 Views 35 Comments

Three times the amount of complaints have been received so far in 2017 compared to all of last year.

# complaints - Saturday 22 July, 2017

Poll: Do you put off going to the dentist longer than you should?
# Dental Plan
From TheJournal.ie
# Dental Plan

Poll: Do you put off going to the dentist longer than you should?

Jul 22nd 2017, 10:13 AM 21,317 Views 59 Comments

A new report suggests that issues involving DIY dentistry in Ireland are on the rise.

Dentists charging more than listed, home kits not working and rudeness: Ireland's dentistry complaints
# Breakdown
From TheJournal.ie
# Breakdown

Dentists charging more than listed, home kits not working and rudeness: Ireland's dentistry complaints

Jul 22nd 2017, 7:00 AM 18,053 Views 53 Comments

The dental complaints service was contacted 1,235 times last year, with 447 phone calls and 758 emails.

# complaints - Wednesday 19 July, 2017

‘Stop whingeing’: Michael O’Leary dismisses complaints over Ryanair allocated seating policy
# Complaints
From TheJournal.ie
# Complaints

‘Stop whingeing’: Michael O’Leary dismisses complaints over Ryanair allocated seating policy

Jul 19th 2017, 2:21 PM 37,580 Views 156 Comments

O’Leary had a lively debate on RTE’s Liveline where he continued to deny that Ryanair’s policy has changed.

# complaints - Sunday 2 July, 2017

Ryanair denies splitting up families on flights, but customers are not happy
# Seat Allocation
From TheJournal.ie
# Seat Allocation

Ryanair denies splitting up families on flights, but customers are not happy

Jul 2nd 2017, 6:00 AM 71,895 Views 115 Comments

Passengers are being charged extra to sit together, but the airline has denied changing its policy.

# complaints - Saturday 1 July, 2017

Clamping complaints: The most common areas and offences for Dublin City Council
# Not Happy
From TheJournal.ie
# Not Happy

Clamping complaints: The most common areas and offences for Dublin City Council

Jul 1st 2017, 10:00 PM 26,827 Views 48 Comments

DCC received 63 complaint about clamping from May 2016 to May of this year.

# complaints - Thursday 8 June, 2017

3,500 complaints made to energy regulator - including one person who was wrongly charged €2,500
# Complaints
From TheJournal.ie
# Complaints

3,500 complaints made to energy regulator - including one person who was wrongly charged €2,500

Jun 8th 2017, 6:15 AM 11,649 Views 6 Comments

The regulator said it is important that customers know their rights.

# complaints - Tuesday 6 June, 2017

ISPCC withdraws 'Headbomz' campaign ad from cinemas following worries it could upset children
# Childline
From TheJournal.ie
# Childline

ISPCC withdraws 'Headbomz' campaign ad from cinemas following worries it could upset children

Jun 6th 2017, 8:51 PM 25,978 Views 22 Comments

The charity said it had consulted with over 150 children while developing the campaign.

# complaints - Wednesday 31 May, 2017

Department of Social Protection pursued a woman for €20,000, but she was actually owed €700
# Welfare
From TheJournal.ie
# Welfare

Department of Social Protection pursued a woman for €20,000, but she was actually owed €700

May 31st 2017, 12:46 PM 102,925 Views 49 Comments

The incident was included as a case study in the Office of the Ombudsman’s annual report for 2016.

# complaints - Wednesday 26 April, 2017

'Harmful and offensive': Complaint against Katie Hopkins' Today FM appearance rejected
# Free Speech
From TheJournal.ie
# Free Speech

'Harmful and offensive': Complaint against Katie Hopkins' Today FM appearance rejected

Apr 26th 2017, 2:10 PM 30,140 Views 87 Comments

Hopkins had been discussing hate speech on The Last Word.

# complaints - Wednesday 22 March, 2017

€1.5 million in unpaid wages handed back to workers who challenged employers
# It's Payback Time
From TheJournal.ie
# It's Payback Time

€1.5 million in unpaid wages handed back to workers who challenged employers

Mar 22nd 2017, 1:02 PM 15,497 Views 7 Comments

The Workplace Relations Commission had a busy year dealing with 15,000 complaints by employees.

# complaints - Thursday 9 March, 2017

85% jump in number of complaints received about HSE care of vulnerable adults
# Disabilities
From TheJournal.ie
# Disabilities

85% jump in number of complaints received about HSE care of vulnerable adults

Mar 9th 2017, 12:56 PM 7,664 Views 3 Comments

A cost-saving decision to move people with severe intellectual disabilities away from their long-term home was overturned.

# complaints - Wednesday 1 March, 2017

Taxi driver 'in need of a shower' prompted one of 998 complaints last year
# Taxis
From TheJournal.ie
# Taxis

Taxi driver 'in need of a shower' prompted one of 998 complaints last year

Mar 1st 2017, 5:55 PM 23,609 Views 38 Comments

New figures provided by the NTA show that the complaints by passengers about taxis climbed by 7.5% to 998 last year.

# complaints - Thursday 9 February, 2017

Report shows 'toxic' culture of bullying at National Museum of Ireland
# Complaints
From TheJournal.ie
# Complaints

Report shows 'toxic' culture of bullying at National Museum of Ireland

Feb 9th 2017, 9:43 PM 28,405 Views 38 Comments

A new report seen by RTÉ, highlights ‘bullying’ and ‘harassment’ at the National Museum.

# complaints - Monday 6 February, 2017

A live insect, human nail and cigarette butt just some of the things found in food last year
# Complaints
From TheJournal.ie
# Complaints

A live insect, human nail and cigarette butt just some of the things found in food last year

Feb 6th 2017, 11:56 AM 16,487 Views 26 Comments

The Food Safety Authority of Ireland received over 3,200 complaints last year.

# complaints - Sunday 1 January, 2017

From alleged aggression to dog allergies: Why people complain about taxi drivers
# National Transport Authority
From TheJournal.ie
# National Transport Authority

From alleged aggression to dog allergies: Why people complain about taxi drivers

Jan 1st 2017, 7:15 AM 12,326 Views 39 Comments

“The driver, to my surprise, took offence … saying that he didn’t need to take such abuse and he is not bringing me home but kicking me out.”

# complaints - Saturday 31 December, 2016

Here are the most common reasons people complain about taxis
# BEHAVIOUR AND FARES
From TheJournal.ie
# BEHAVIOUR AND FARES

Here are the most common reasons people complain about taxis

Dec 31st 2016, 7:15 AM 21,161 Views 56 Comments

Most of the complaint outcomes involved no further action as the complainant didn’t respond or there was no evidence of an offence.

# complaints - Friday 30 December, 2016

Inaccurate 'real time' information and food defrosting: Why people get angry at Bus Éireann
# Complaints
From TheJournal.ie
# Complaints

Inaccurate 'real time' information and food defrosting: Why people get angry at Bus Éireann

Dec 30th 2016, 10:15 PM 27,511 Views 47 Comments

One passenger described the ‘real time’ system as “more like random number generators as they are never accurate”.

# complaints - Tuesday 27 December, 2016

'You'll look like a God': How people thought the Luas dispute could be solved
# Complaints
From TheJournal.ie
# Complaints

'You'll look like a God': How people thought the Luas dispute could be solved

Dec 27th 2016, 6:30 AM 11,351 Views 6 Comments

Here’s what members of the public thought about the strike – one of the biggest talking points of 2016.

# complaints - Wednesday 21 December, 2016

Broadcasting watchdog upholds two more complaints against Ray D'Arcy over abortion discussions
# Complaints
From TheJournal.ie
# Complaints

Broadcasting watchdog upholds two more complaints against Ray D'Arcy over abortion discussions

Dec 21st 2016, 2:58 PM 20,510 Views 66 Comments

It is understood that RTÉ will meet the BAI in January.

# complaints - Tuesday 20 December, 2016

Not getting a promotion was the most common complaint in the Defence Forces last year
# Not Happy
From TheJournal.ie
# Not Happy

Not getting a promotion was the most common complaint in the Defence Forces last year

Dec 20th 2016, 11:10 AM 10,087 Views 26 Comments

Cases under review by the Ombudsman for Defence Forces rose 15% in 2015.

# complaints - Monday 19 December, 2016

Anti-social behaviour and verbal abuse among complaints over homeless guests in emergency accommodation
# Emergency Accommodation
From TheJournal.ie
# Emergency Accommodation

Anti-social behaviour and verbal abuse among complaints over homeless guests in emergency accommodation

Dec 19th 2016, 6:15 AM 13,322 Views 14 Comments

New documents reveal complaints by accommodation providers to homeless services in Dublin.

# complaints - Saturday 12 November, 2016

RTÉ received over 1,300 complaints before Katie Hopkins' appearance on the Late Late Show
# Controversy
From TheJournal.ie
# Controversy

RTÉ received over 1,300 complaints before Katie Hopkins' appearance on the Late Late Show

Nov 12th 2016, 10:02 AM 69,513 Views 255 Comments

The complaints were before the controversial personality even appeared on the show