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Dublin: 15 °C Monday 13 July, 2020

#ComReg

# comreg - Sunday 3 May, 2020

From TheJournal.ie Final call for printed telephone directories as it's confirmed they're now consigned to history ComReg

Final call for printed telephone directories as it's confirmed they're now consigned to history

ComReg has now ruled that it will no longer impose a requirement on Eir to publish an annual directory of telephone subscribers.

# comreg - Friday 10 April, 2020

From TheJournal.ie Mobile and broadband capacity ramps up to deal with sharp surge in voice and data traffic Covid-19

Mobile and broadband capacity ramps up to deal with sharp surge in voice and data traffic

There has been increased pressure on the networks as more people work from home and connect with loved ones.

# comreg - Thursday 20 June, 2019

From TheJournal.ie ComReg accused broadband provider Pure Telecom of breaking contract-changing rules Retail And Services

ComReg accused broadband provider Pure Telecom of breaking contract-changing rules

The watchdog issued a notice of non-compliance to the telco company.

# comreg - Thursday 14 March, 2019

From TheJournal.ie ComReg has called out Eir over how it modifies contracts Policy And Economy

ComReg has called out Eir over how it modifies contracts

The regulator’s finding is the latest chapter in its bumpy relationship with the telco.

# comreg - Thursday 28 February, 2019

From TheJournal.ie 'A burden, outdated, absolute folly': Eir lashed out against a bid for it to maintain public payphones Retail And Services

'A burden, outdated, absolute folly': Eir lashed out against a bid for it to maintain public payphones

The telco lodged a scornful submission as part of ComReg’s review of the service.

# comreg - Friday 22 February, 2019

From TheJournal.ie How good is the phone coverage where you are? New map shows quality across the country ComReg

How good is the phone coverage where you are? New map shows quality across the country

You can adjust the map to show you different providers and switch between quality of 3G and 4G signal.

# comreg - Friday 7 December, 2018

From TheJournal.ie Eir has accused ComReg of breaking EU laws in its clampdown on costly helplines Retail And Services

Eir has accused ComReg of breaking EU laws in its clampdown on costly helplines

The watchdog is rolling out new rules relating to ‘non-geographic numbers’.

# comreg - Tuesday 26 June, 2018

From TheJournal.ie Eircom fined €23,500 for continually over-charging customers ComReg

Eircom fined €23,500 for continually over-charging customers

Five people went to industry watchdog Comreg after Eir’s customer service teams failed to resolve their problems.

# comreg - Tuesday 19 December, 2017

From TheJournal.ie Three fined €575,000 for making it difficult for customers to cancel their contracts Fined

Three fined €575,000 for making it difficult for customers to cancel their contracts

ComReg said many customers had trouble cancelling their service with the provider.

# comreg - Wednesday 13 December, 2017

From TheJournal.ie New online comparison tool to show you best phone deals ahead of Christmas rush Best Bundles

New online comparison tool to show you best phone deals ahead of Christmas rush

The tool was set up by independent regulator Comreg.

# comreg - Monday 11 December, 2017

From TheJournal.ie German phone operator fined €66,000 for ripping off hundreds of elderly Irish customers Courts

German phone operator fined €66,000 for ripping off hundreds of elderly Irish customers

Yourtel pleaded guilty to 88 counts under the Communications Act for charging 560 customers for a service that was requested but not supplied.

# comreg - Wednesday 18 October, 2017

From TheJournal.ie Did you get a call from a Liberia-based number? Don't answer, it's a scam Scam

Did you get a call from a Liberia-based number? Don't answer, it's a scam

ComReg advised consumers to be vigilant at all times.

# comreg - Monday 9 October, 2017

From TheJournal.ie Eir fined over €10,500 after it admitted overcharging customers Courts

Eir fined over €10,500 after it admitted overcharging customers

The case was heard in Dublin District Court.

# comreg - Monday 19 June, 2017

From TheJournal.ie Landline operator fined after sending bills to pensioner for service it didn't provide Courts

Landline operator fined after sending bills to pensioner for service it didn't provide

Yourtel was also ordered to pay €10,000 in legal costs.

# comreg - Friday 9 June, 2017

From TheJournal.ie New EU roaming allowances: Here's what phone companies will be charging from next week Roam Like Home

New EU roaming allowances: Here's what phone companies will be charging from next week

The new rules will be a huge improvement for customers – but don’t be fooled by the ‘roam like at home’ slogan.

# comreg - Thursday 1 June, 2017

From TheJournal.ie Three telcos are in hot water over 'inappropriate' marketing slipped into contract docs ComReg

Three telcos are in hot water over 'inappropriate' marketing slipped into contract docs

Vodafone, Eir and Sky all face possible fines from the communications watchdog.

# comreg - Friday 14 April, 2017

From TheJournal.ie Here's what you need to know about Eir's record fine from the telecoms watchdog Poor Service

Here's what you need to know about Eir's record fine from the telecoms watchdog

The company blamed the weather for delivering poor phone services in 2015.

# comreg - Friday 10 March, 2017

From TheJournal.ie 'Don't have the wool pulled over their eyes': Comreg to investigate Three over roaming charges Roam Free

'Don't have the wool pulled over their eyes': Comreg to investigate Three over roaming charges

Fine Gael TD Noel Rock wants Comreg to investigate potential breaches of EU law as a “matter of urgency”.

# comreg - Tuesday 19 April, 2016

From TheJournal.ie Around 10,000 Irish homes had their TV connection shut off today No Signal

Around 10,000 Irish homes had their TV connection shut off today

The move comes as a broadcast transmission network is being removed.

# comreg - Tuesday 7 April, 2015

From TheJournal.ie Eircom has refunded thousands of customers for phone outages Out Of Service

Eircom has refunded thousands of customers for phone outages

The telecoms company struck a deal with the industry watchdog.

# comreg - Thursday 11 September, 2014

From TheJournal.ie Ireland ditches texting for web messaging as phones continue to outnumber people The Death Of The Text

Ireland ditches texting for web messaging as phones continue to outnumber people

The number of people in Ireland texting fell by 24.5% from this time last year according to new figures from ComReg.

# comreg - Wednesday 10 September, 2014

From TheJournal.ie Watchdog investigates Yourtel over Eircom complaints confusion ComReg

Watchdog investigates Yourtel over Eircom complaints confusion

Many customers were blaming Eircom for problems experienced with Yourtel’s service.

# comreg - Saturday 21 June, 2014

From TheJournal.ie ComReg closes TV3 complaint against RTÉ due to 'insufficient grounds for action' Investigation

ComReg closes TV3 complaint against RTÉ due to 'insufficient grounds for action'

The complaint was submitted by TV3 in 2008 and the investigation commenced in 2011, assisted by Deloitte.

# comreg - Friday 20 June, 2014

From TheJournal.ie How much is the average mobile phone bill a month? Spending

How much is the average mobile phone bill a month?

The quarterly report from ComReg suggests that cheaper mobile plans and the increased sales of bundled products have helped reduce the amount spent on mobile services.

# comreg - Friday 14 March, 2014

From TheJournal.ie SMS messaging takes a serious tumble as mobile data grows in popularity Data Hogs

SMS messaging takes a serious tumble as mobile data grows in popularity

SMS messages fell from 2.94 billion to 2.15 billion in the past year, a fall of 27.6 per cent, as messaging services like iMessage, WhatsApp and Viber grow in popularity.

# comreg - Saturday 14 September, 2013

From TheJournal.ie John Gilligan, corporation tax and Trap’s last day: The week in numbers Prime Numbers

John Gilligan, corporation tax and Trap’s last day: The week in numbers

Plus: How many texts do people in Ireland send on an average day?

# comreg - Friday 13 September, 2013

From TheJournal.ie Irish people sent over 2.4 billion texts between April and June Busy Fingers

Irish people sent over 2.4 billion texts between April and June

A report from ComReg also found that more than three quarters of mobile calls were to another mobile.

# comreg - Thursday 12 September, 2013

From TheJournal.ie More than half of all households in Ireland have broadband Internet Access

More than half of all households in Ireland have broadband

A report published today finds 65 per cent of Irish homes have access to broadband.

# comreg - Monday 9 September, 2013

From TheJournal.ie ComReg find against Meteor over e-bill contract changes E-billing

ComReg find against Meteor over e-bill contract changes

The Commission for Communications Regulation has found that Meteor did not give the customers adequate details on withdrawing from contract following changes.

# comreg - Wednesday 7 August, 2013

From TheJournal.ie Eircom pays €275k penalty for failing to repair faults equally Eircom

Eircom pays €275k penalty for failing to repair faults equally

ComReg found that Eircom was repairing more faults to its own retail arm’s customers than that of other operators’ customers.

# comreg - Friday 14 June, 2013

From TheJournal.ie Ireland has more mobile phones than people Ring Ring!

Ireland has more mobile phones than people

…even though pre-paid Irish mobile phones are 36 per cent more expensive than the European average.

# comreg - Friday 7 June, 2013

From TheJournal.ie One cent tax on texts could have raised €590m in the last five years Tax On Texts

One cent tax on texts could have raised €590m in the last five years

Estimates from the Department of Finance were based on placing a one cent tax on the 59 billion text messages that have been sent over the last five years.

# comreg - Wednesday 15 May, 2013

From TheJournal.ie The 9 at 9: Wednesday 9 At 9

The 9 at 9: Wednesday

Good morning! Here are nine things to know before you start your day.

From TheJournal.ie Just 5 per cent of people don't own TVs - survey Communication

Just 5 per cent of people don't own TVs - survey

That is according to a new survey from Comreg, which also found that 75 per cent of those asked said they own a laptop.

# comreg - Tuesday 14 May, 2013

From TheJournal.ie ComReg to launch its own online test for broadband speeds Series Of Tubes

ComReg to launch its own online test for broadband speeds

The Communications Regulator tool will allow users to test whether they’re getting the speeds they signed up for.

# comreg - Wednesday 27 March, 2013

From TheJournal.ie Business had €30,000 of calls made without its knowledge after hacking Communications

Business had €30,000 of calls made without its knowledge after hacking

The communications regulator, ComReg, has said that there have been 16 reported cases by operators of businesses’ phone systems being hacked in recent weeks

# comreg - Saturday 2 March, 2013

From TheJournal.ie Price of a stamp will rise to 60c next month Hey Mr Postman

Price of a stamp will rise to 60c next month

An Post has been given permission to consolidate its postage rates – so both 55c and 65c stamps will be repriced at 60c.

# comreg - Saturday 16 February, 2013

From TheJournal.ie Mobile users targeted by phone scam involving Lithuanian numbers Phone Scam

Mobile users targeted by phone scam involving Lithuanian numbers

Last month customers on the 087 prefix were targeted by a Slovenian premium number scam.

# comreg - Thursday 14 February, 2013

From TheJournal.ie Pro-life 'robo-calls' to Irish numbers came from United States Robo-calls

Pro-life 'robo-calls' to Irish numbers came from United States

ComReg and the Data Protection Commissioner say because the calls came from abroad, they can take no action against them.

# comreg - Monday 28 January, 2013

From TheJournal.ie Regulator says mobile users shouldn't pay price for Slovenian scam Phone Scam

Regulator says mobile users shouldn't pay price for Slovenian scam

ComReg says it has worked with mobile networks so that users are now unable to return calls to a Slovenian premium line.

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