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Dublin: 8°C Wednesday 24 February 2021
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Punters can’t expect to gain from website mistake, bookmaker insists

Paddy Power says that while his company regrets posting incorrect odds on a Carling Cup match, they will not pay out to disappointed customers.

Image: Tony Marshall/EMPICS Sport

BOOMAKER PADDY POWER SAYS while his company regrets odds posted in error for last night’s Carling Cup clash between Crystal Palace and Crawley Town, punters affected by the correction of the mistake cannot expect to be compensated.

Some football fans who logged on to paddypower.com noticed that the handicap market had ‘Palace +1′ running at 100/1 up until the 43rd minute of the match.

One reader told us that he and some friends placed money on the Eagles to win on the handicap market of +2 at a price of 30/1.

The Championship side won 2-0, with winnings initially paid out by the company. However, that money was later said to be “taken back”.

The accounts of some of those who had also sought to take advantage of the error were also suspended.

Paddy Power, head of communications with the bookmakers, admitted that a mistake was made during the match but that no compensation will be paid out to those affected.

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“Unfortunately it’s just one of these situations that comes up every once in a while,” he told TheScore this afternoon.

“It’s a pain in the backside but there are so many matches that take place, sometimes these mistakes are made.”

Power said that the company has the right to address any errors on its site immediately, and retract payments in extreme circumstances where the odds offered vastly differ from those intended.

“I hate to hide behind the rules but it is in there that we retain the option to correct these very obvious errors.

“For instance, were odds of 1000-1 on Manchester United winning the Premier League to appear on the site, we could not be expected to pay out on such a ridiculous bet.”

When asked if customers could expect to receive some sort of compensation following yesterday evening’s error, Power insisted that the company has always acted in a fair way, but that they would not be contacting the individual concerned.

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